Intern for the Atlanta Falcons

The Atlanta Falcons is a National Football League franchise dedicated to success on and off the field. Our Season Ticket Service team serves as a liaison between the Atlanta Falcons and our season ticket holders while ensuring the highest level of service is provided as it relates to renewals, retention, ticketing, finance, account management and game day activities and our fans.  This unpaid, college credit internship is an excellent opportunity for a current college student to work beside experienced professionals and gain valuable experience.

Location: Georgia Dome, Atlanta, GA

Responsibilities:

• Enhance and maintain relationships with fans on the phone and in person

• Answering incoming telephone calls, emails and assists fans visiting the Ticket Office

• Assist department with all projects that arise, varying in nature from mailings to game day and special events and data entry

• Communicate team schedules, routine questions such as game day questions, upcoming promotions, and other season ticket holder benefit information as needed through email, mail and phone

• Identify, troubleshoot and resolve routine situations with guidance from Service team

• Work with Ticket Sales, Ticket Operations and Dome Operations as needed to assist with execution of programs

Required Qualifications:

• Ability to deliver excellent service to fans

• Strong written and oral communication, prioritization and organization skills

• Proficient with MSWord, Excel

• Ability to multi-task, problem-solve effectively and handle stressful and difficult situations

• Must receive school credit and be available to work Monday through Friday.  (Plus possibly some home games).

The Atlanta Falcons have an opening for a Video Department Intern.

The purpose of the Video Department Intern is to support the video operations for the Falcons by filming practices, editing practice films, coordinating the video library, and other associate video production duties.

The Video Department Intern must:

Be approachable and have strong people skills to determine user needs and to maintain good relationships.

Have video production knowledge and experience (preferably in football).

Possess a strong customer service orientation.

Possess problem-solving skills.

Have a strong knowledge of the game of football.

This is a one year seasonal assignment with core hours of 8:30-5pm with some need for overtime. This is not a full-time position and employee benefits are not included.

ATLANTA FALCONS TRAINING CAMP INTERNSHIP DESCRIPTION & EXPECTATIONS

PURPOSE: To provide hard-working, dedicated candidates with an internship opportunity to experience the work environment of an NFL Event Marketing department. Upon completion of the internship, it is our hope that the knowledge learned is one that provides great value and expertise towards future career endeavors.

TIME FRAME: Duration of the 2012 Atlanta Falcons Training Camp (approx. Mid July – mid August).

DUTIES: The following is a general list of duties pertaining to the Training Camp Internship. This list may change based on the need to complete a particular assignment. Each intern should be prepared to perform the following duties:
• Customer Service – Interns are essentially the ambassadors of the Falcons at Training Camp for fans in attendance. The majority of the day is focused around the fans and the customer service/experience we deliver

• Sponsorship Execution – Corporate Partnership is an essential part of Training Camp and it will be the interns job to ensure signage is displayed and all elements are properly maintained on a daily basis

• Operations- Training Camp is held at the Flowery Branch Office/Practice Facility, thus many of the elements and materials displayed at camp require setup and breakdown each day. It is the interns responsibility to coordinate all setup and breakdowns throughout the course of Training Camp

• Corporate Hospitality Entertainment and Management – Interns will be in charge of greeting and hosting fans, maintaining, organizing and overseeing operations during special events held at Training Camp

• Community Relations – Provide assistance to Atlanta area community groups in attendance by ensuring a fun, safe and meaningful visit to Training Camp

• Event Assistance – Interns will be required to assist with any event that is occurring throughout the duration of the internship (i.e. preseason games and other special events hosted by the Falcons.)

• Practical Experience – Interns will use the knowledge attained throughout Training Camp to assist with other Falcons related marketing initiatives

EXPECTATIONS: The following expectations are required of all Falcons interns:

• Perform duties as outlined by the Falcons Organizational Mission, Values & Goals provided to you upon your acceptance to the program

• Project a professional image in all interactions including fans, corporate partners and fellow Falcons associates

• Be prepared to work long hours outside during the summer months. Physical activity will be involved

• Arrive on time and perform your duties in a professional manner

• Be able to work well in a group setting

REQUIREMENTS:

Applicants are reviewed based on the following:

• Must be at least in your Junior or Senior year in college

• Prior experience in the Sport Management field is highly preferred, but not required. This experience includes:

o Sport Management Major/ Minor, marketing

o Clubs and/or organizations focused in the sports, entertainment realm

o College Sports

o Prior experience in the sport/leisure industry

• Have reliable transportation to and from Training Camp

• Be eligible to work in the United States

• Must be able to work 7 days a week (events may fall during the evening)

• Be able to lift 40 lbs

COMPENSATION: Falcons Training Camp Marketing Interns are paid an hourly rate.

GENERAL INFORMATION:

• Housing will not be provided by the Falcons

• The Falcons will provide meals while at Training Camp

• Background checks will be administered

APPLICATION PROCESS:

• Answer all of the below questions

• Attach a current resume and cover letter

• Final candidates will be selected to participate in an interview process. Please do not contact us during the selection process.

ATLANTA FALCONS
2012 EVENT MARKETING SEASONAL ASSISTANT

The Atlanta Falcons Event Marketing Department is looking for 1 qualified candidate to serve as the Event Marketing Seasonal Assistant beginning in mid–July and ending at the end of the 2012 football season. This intern will have the opportunity to learn all aspects of planning and executing events primarily working on the Game Day Entertainment experience. This internship is ideal for recent graduates who have finished school within the past 1 to 2 years.

RESPONSIBILITIES INCLUDE:

· Assist with the execution of Game Day Operations & Events
· Assist in the development and maintenance of the Game Day Script and Operational Timeline
· Coordinate distribution of necessary credentials associated with game day entertainment and personnel (includes distribution of tickets and parking passes)
· Assist with the entertainment selection process and game day experience (including National Anthem singers and Color Guard)
· Assist with the execution of the Friday Night Lights event in August
· Assist with the organization of all Game Day Notebooks
· Project a professional image in all interactions including fans, corporate partners and fellow Falcons associates
EDUCATION AND EXPERIENCE REQUIREMENTS:

· Bachelors Degree required
· Prior internships, volunteer work or any work experience in Events & Operations preferred
· Must be able to work ALL home games
· Duties may fall on holidays, evening and weekends
· Must have reliable transportation to and from Flowery Branch, GA
· Be able to lift 35+ lbs and be on your feet for 2+ hours
· Knowledge of Microsoft Excel, Microsoft Word, YouTube, Twitter & Facebook
· Must have the ability to handle multiple tasks simultaneously
COMPENSATION:
· Hourly (with hours to not exceed 40 hours per week)
· Benefits and Relocation expenses not included
· Housing will not be provided

The following seasonal position is designed to provide hard-working, dedicated candidates with an opportunity to experience the professionalism of an NFL team. We aim to provide hard-working, dedicated candidates with an opportunity to experience the professionalism of an NFL team. You are certain to gain valuable knowledge and experience which will enhance your future career endeavors. Rate of pay of $7.25/hour and up to 40 hours per week. No housing is provided.

Community Relations Seasonal Assistant

Responsibilities:
Assist with the coordination of weekly community events and visits

Assist with community activation/initiatives on game-day

Assist with management of player outreach requests

Coordinate and assist with execution of youth football events and camps

Respond to general community relations inquires

Support the Director of the department on additional special projects
Qualifications:

Currently pursuing or completion of a Bachelor’s degree

Prior internships or volunteer experience with non-profit organizations or community programs

Prior experience in events and or community initiatives

Location: Atlanta Falcons Headquarters in Flowery Branch, GA and Georgia Dome, Atlanta GA

All applications must go through the online process. Do not email resumes directly.

The Atlanta Falcons Sponsorship department has an opening for a Seasonal Assistant from Mid-July through the duration of the Falcons regular football season. This opportunity is for students or recent graduates and is based in Flowery Branch, GA as well as multiple events at a major Atlanta-area retailer. The experience to be gained through the corporate sponsorship seasonal assistant position will include:

• Learning the successful elements of a corporate sponsorship for a professional sports franchise, manufacturer, retailer and fan/consumer
• Learning the intricacies of the Consumer Packaged Good (CPG) industry and Retail Marketing
• Participating in on-site activation of grass roots marketing
• Acting as a Brand Ambassador for both a professional sports team and participating sponsors
• How to measure sponsorship return on investment (ROI)
• Contest rules and regulations as it relates to gift with purchase and chance based promotions
• Professional Customer Service that is necessary with direct customer and client interaction
• Solicitation of customer and participant feedback
• Learn the assets that go behind a retail promotion including talent (i.e., player and media personalities) and media support
Desired Education and Experience

• Prior internships or work experience (6 months to 2 years) in Marketing, Sponsorship fulfillment, professional sales, professional client service or related fields required.
• Ability to work variable afternoon and evening hours Monday – Friday for the duration of the Atlanta Falcons 2011 season (approx 28-35 hours per week).
• Physical requirements include the ability to lift 30+ lbs and ability to be on your feet for 2+ hours

By creating a profile under this listing, you are not applying for a job. Rather, you will be notified of internships when they become posted matching the notification buttons you check on this application. Make sure you answer the job questions on the application as incomplete applications may not be considered. Thank you. The Atlanta Falcons are an Equal Opportunity Employer.